Up until now, Capti Voice Administrators were required to have two accounts that were assigned to two different email addresses: one for adding teachers, assistants, and students to the organization, and another to access the Playlist view.
As a result of our latest release for Capti Online and Capti Desktop, Administrators are no longer required to have two separate accounts.
Your Administrator account username is typically in this format: firstname.lastname@example.org, and the password would be set to either capti1 or Teacher1.
We recommend logging in with your Administrator account username and password from now on. Your other account, which is assigned to your actual email and is given the Teacher role, can be ignored. Your improved Administrator account has gained the ability to do everything your Teacher account can do, so there is no longer the need to use both.
If you have any questions regarding this change, please contact us at email@example.com.